Privacy Policy

This Privacy Policy (“Policy”) sets forth the manner in which Timoii (“Timoii,” “we,” “us,” or “our”) utilizes cookies, web beacons, and other similar tracking technologies in connection with your access to and use of this website and any affiliated mobile applications (collectively, the “Site”). This Policy is incorporated into and made a part of our broader Privacy Policy governing your use of the Site.

Effective Date: July 13, 2025

This Privacy Policy (the “Policy”) governs the collection, use, and disclosure of personal information through the website and any associated mobile applications (collectively, the “Site”) operated by Timoii (“Timoii,” “we,” “us,” or “our”).

This Policy explains:

The categories of personal information we collect or that you may provide when accessing, registering with, or otherwise using the Site;

Our practices for collecting, using, processing, maintaining, protecting, and disclosing that information.

This Policy applies solely to information collected through the Site and does not apply to information collected offline or through third parties, which may be governed by separate privacy policies. We encourage you to review those policies prior to submitting any personal information through third-party services (see “Third-Party Information Collection” below).

By accessing or using the Site, you acknowledge that you have read and understand this Policy and agree to its terms. If you do not agree, you should not access or use the Site.

We reserve the right to update or modify this Policy at any time, in our sole discretion. Any changes will become effective upon posting. Your continued use of the Site after such changes constitutes your acceptance of the revised Policy. Please review this Policy periodically to stay informed of updates.

We collect information from and about users of the Site through various means, as described below.

Information Provided Directly by You

When you register for, access, or use the Site, you may provide us with personal information, including but not limited to your name, postal address, email address, telephone number, and payment details. Such information may be collected through forms submitted on the Site, correspondence with us (via email, phone, or otherwise), participation in surveys, execution of transactions, and search queries conducted on the Site.

Please be advised that any information you submit for public posting or display on the Site (“User Contributions”) is made at your own risk. We disclaim any responsibility for unauthorized access to such content by third parties.

Automatic Collection of Information

When you use the Site, certain information may be automatically collected via technological means, including but not limited to:

Usage information, such as traffic data, location data, log files, and resources accessed on or through the Site.

Device information, including unique device identifiers, IP address, operating system, browser type, mobile network information, and device telephone number.

Metadata and other information associated with files stored on your device, including photographs, audio, video clips, contacts, and address book entries.

Tracking Technologies

The Site employs cookies and similar tracking technologies, such as web beacons, to facilitate and analyze usage. Cookies are small data files stored on your device; you may disable cookies via your browser or device settings, though this may impair your ability to access certain Site features. Web beacons are small graphic images used for counting visitors and analyzing traffic.

For further information regarding our use of cookies, please refer to our Cookie Policy.

Third-Party Collection of Information

Certain third parties may collect information about your use of the Site via tracking technologies. These third parties may include, without limitation, advertisers, analytics providers (e.g., Google Analytics), mobile device manufacturers, service providers, and fraud prevention agencies. These entities may associate information collected from your usage across multiple websites and services with your personal data, and may use such information to provide interest-based advertising and other targeted content. We do not control these third parties’ information collection or use practices, and encourage you to review their respective privacy policies.

Payment Processing

Payment transactions conducted through the Site are processed by third-party payment processors. We do not store or collect your payment card information; such data is submitted directly to the applicable processor. These processors comply with the Payment Card Industry Data Security Standard (PCI-DSS), which governs the secure handling of payment information.

Links to Third-Party Websites

The Site may contain links to websites and applications operated by third parties. We are not responsible for the content, privacy policies, or practices of any third-party sites or services. We recommend that you review the privacy policies of any third-party websites you visit.

We use Google Analytics, a web analytics service provided by Google LLC (“Google”), to help us understand how visitors interact with our Site. Google Analytics uses cookies—small text files placed on your device—to collect standard internet log information and visitor behavior data in an anonymous form.

The information generated by these cookies about your use of the Site (including your IP address) is transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate your use of the Site, compile reports on Site activity for us, and provide other services related to Site usage and internet usage.

Google may also transfer this information to third parties where required by law or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You can prevent the use of cookies by selecting the appropriate settings on your browser; however, this may limit your ability to use certain features of the Site. Additionally, you can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout/.

For more information about how Google collects and processes data, please visit Google’s Privacy & Terms page at https://policies.google.com/privacy.

We use the information we collect about you, including any personal information you provide, for the following purposes:

To provide and maintain the Site, its content, and any products or services you request from us.
To process and fulfill your orders, which includes sharing necessary information such as your name and shipping details with our manufacturer to complete and deliver your purchase.
To provide customer service and address any related inquiries or issues.
To recognize you when you return to the Site and to personalize your experience. If you have enabled cookies (refer to our Cookie Policy), the Site may remember your preferences, pre-fill order forms, and direct you to relevant content based on your prior activity. We also track details of your visits, including pages viewed, features used, and duration of visits. Additionally, we may send reminders about items left in your shopping cart.
To manage returns, resolve complaints, and respond to inquiries.
To communicate offers, events, and promotions that may be of interest to you. We may use your contact details, demographic information such as age and gender, and your previous purchase history to tailor these communications.
To keep our records accurate and up to date. You may update your personal information and preferences by accessing your account on our Site.
To comply with legal obligations or enforce our rights, including cooperating with law enforcement or credit agencies to investigate fraud or other unlawful activity.
To monitor sales trends and customer preferences, enabling us to improve our product offerings.
To fulfill our contractual obligations, including billing, collections, and other administrative tasks.
To notify you about Site updates, changes to products or services, and other relevant information.

Additionally, the usage data we collect helps us improve the Site and enhance your experience by enabling us to:

Estimate the size and demographics of our audience and understand usage patterns.
Store your preferences to customize the Site according to your interests.
Speed up search results and improve site functionality.
Recognize returning visitors for a seamless experience.
Collect system and browser information to assist with site administration and provide aggregated reports to advertisers. This data is statistical and does not personally identify any individual.
Test and optimize our systems, processes, and digital offerings to better serve you.

We may also use your information to contact you about goods and services that may interest you, which could include our own products or services, as well as those of third parties.

We may display advertisements based on information collected. While we do not share your personal information with advertisers, interaction with ads may result in advertisers inferring that you meet their targeting criteria.

We may disclose aggregated, de-identified information about our users without restriction.

Personal information collected from you or provided by you may be disclosed in the following circumstances:

To our subsidiaries, affiliates, and related entities.

To contractors, service providers, and third parties engaged by us to facilitate our business operations, including but not limited to providers involved in product manufacturing, order fulfillment, marketing, IT support, and logistics services. Such disclosure includes sharing necessary order and shipping information with third parties responsible for producing and delivering the products you purchase.

To authorized third-party payment processors in connection with payment transactions you initiate through the Site.

To any successor entity or purchaser in the event of a merger, acquisition, divestiture, reorganization, bankruptcy, liquidation, or other transfer of all or substantially all of the Company’s assets, provided that such information forms part of the transferred assets.

To comply with applicable laws, judicial or administrative orders, subpoenas, or other legal processes issued by courts or governmental authorities.

To third parties engaged to enforce our contractual rights or manage billing and collections, including credit reporting agencies, fraud prevention entities, and law enforcement agencies, where such disclosure is reasonably necessary to protect against fraud or credit risk.

Where necessary to protect the rights, property, or safety of the Company, its customers, or others, in accordance with applicable law.

For any other purposes disclosed at the time of collection or with your explicit consent.

We require all third parties to whom personal information is disclosed to adhere to appropriate confidentiality and data protection standards consistent with applicable laws.

We provide mechanisms enabling you to exercise control over certain uses and disclosures of your personal information.

You may configure your internet browser to reject or limit the use of cookies and other tracking technologies, or to provide you with notifications when such technologies are being employed. Please be advised that disabling or refusing cookies or similar tracking mechanisms may result in restricted access to, or diminished functionality of, portions of the Site. For comprehensive information regarding our use of cookies and instructions for managing your cookie preferences, please refer to our Cookie Policy.

You retain the right to opt out of receiving promotional communications from us at any time by modifying your user preferences within your account settings on the Site or by utilizing the “unsubscribe” mechanism provided in promotional emails.

Residents of the State of California may possess additional rights and choices concerning their personal information pursuant to applicable privacy laws.

The Site is intended for use by individuals who are 18 years of age or older. By accessing or using this Site, you represent and warrant that you are at least 18 years old. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal information from a person under 18 without parental consent, we will take prompt steps to delete such information from our records.

If you are a parent or legal guardian and believe that your child under the age of 18 has provided us with personal information, please contact us using the contact information provided below so that we may address your concerns accordingly.

On occasion, we may collect information about children under 18 years of age, but only when such information is submitted by the child’s parent or legal guardian. In such cases, the parent or legal guardian may request access to, correction, or deletion of their child’s personal information and may prohibit further use of such information by contacting us as set forth below.

California Minors

California residents under the age of 18 may have additional rights concerning the collection and sale of their personal information.

We may update this Policy periodically. When material changes are made to how we handle your personal information, we will post the updated Policy on this page. It is your responsibility to review this page regularly to stay informed of any changes.

The date of the most recent revision is indicated at the top of this Policy.

Certain U.S. state consumer privacy laws grant residents of specific states additional rights concerning how we handle their personal information.

Residents of California have additional rights as outlined later in this Policy.

Residents of Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia are entitled to confirm whether we process their personal data.

They also have the right to access and request deletion of certain personal information we maintain.

They may correct any inaccuracies in their personal information, depending on the nature and purpose of processing, except where restricted by law in Iowa and Utah.

These residents have the right to data portability.

They may opt out of the processing of their personal data for targeted advertising (excluding Iowa), the sale of personal information, and profiling that results in legally significant or similarly impactful decisions (excluding Iowa and Utah).

They also have the right to restrict or require consent for the processing of sensitive personal data.

The definition of “sensitive personal information” varies by state but generally includes data revealing racial or ethnic origin, national origin, religious beliefs, physical or mental health conditions, sexual orientation, gender identity, victim status, citizenship or immigration status, precise geolocation, or genetic and biometric data. We do not collect any such sensitive information without your explicit consent.

Additionally, residents of these states have the right to appeal any decisions we make regarding their exercise of these rights.

To exercise your rights or to appeal any decisions, please contact us using the details provided in the “Contact Information” section of this Policy.

This California Privacy Notice supplements the information contained in the Privacy Policy of Timoii (“Company,” “we,” “us,” or “our”) and applies solely to individuals who are residents of the State of California, as defined by the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, the “CCPA”). This Notice is provided in accordance with the CCPA and governs the Company’s collection, use, and disclosure of personal information of California residents who interact with our website, mobile applications, or any services we provide (collectively, the “Site”).

Under the CCPA, “personal information” is broadly defined to include any information that identifies, relates to, describes, or could reasonably be linked with a particular consumer or household. This Notice sets forth the categories of personal information we collect, the purposes for which such information is used, the sources from which it is collected, and the categories of third parties to whom we disclose such information.

The Company may collect identifiers such as name, email address, IP address, and postal address; commercial information relating to products purchased or considered; Internet and electronic network activity such as browsing history and interactions with the Site; and approximate geolocation data inferred through IP addresses. We may also collect inferences drawn from the above data reflecting preferences or interests.

Such information may be collected directly from you (e.g., through forms you complete on the Site), automatically through your interactions with the Site (including the use of cookies and analytics tools), and from third parties such as payment providers, customer support services, or service fulfillment partners.

We collect this information for various business and commercial purposes, which include processing and fulfilling orders, providing customer support, verifying user identity, facilitating shipping and delivery through third-party fulfillment providers, performing analytics to improve the Site, conducting marketing and promotional activities, preventing fraud, complying with legal obligations, and managing internal operations.

Personal information may be disclosed to third parties who assist us in operating our business, including payment processors, product fulfillment vendors, marketing partners, analytics providers, and legal or regulatory authorities where disclosure is required or permitted by law. We may also disclose personal information in connection with a business transaction such as a merger, acquisition, or sale of assets.

We do not sell personal information in the traditional sense. However, we may share personal information for cross-context behavioral advertising, and consumers have the right to opt out of such sharing as required under California law.

California residents have the right to request access to the personal information we have collected about them, request deletion of such information, request correction of inaccuracies, opt out of the sale or sharing of personal information, and limit the use or disclosure of sensitive personal information where applicable. These rights are subject to verification and legal limitations.

To exercise these rights, or to appeal a decision we make regarding a previous request, California residents may contact us by email at legal@timoii.org or support@timoii.org. We will respond in accordance with the timeframes and procedures required under the CCPA.

We do not knowingly collect personal information from individuals under the age of 18 without the appropriate consent. If you are a parent or guardian and believe your child has provided us with personal information, you may contact us using the contact information above.

This Notice may be updated periodically to reflect changes in our business practices or legal obligations. When changes are made, we will revise the effective date listed at the top of this Notice. We encourage you to review this Notice regularly to stay informed about how we collect and protect your information.

Individuals residing in the European Union (EU), the United Kingdom (UK), or otherwise subject to the General Data Protection Regulation (EU GDPR) or the UK GDPR (collectively referred to as the “GDPR”) have specific rights related to their personal information. The following provisions outline how we respect and protect those rights.

Legal Bases for Processing Personal Information

We may rely on several lawful bases when processing your personal information, depending on how you interact with us:

Legitimate Interests. We may process your personal information when we have a legitimate business interest that is not overridden by your interests or fundamental rights and freedoms.

Consent. Where you have given us clear and informed consent, we may process your personal information accordingly.

Contractual Necessity. We may process your data when it is necessary to fulfill our obligations under a contract with you.

Legal Obligations. We may process your personal information when required to comply with a legal obligation.

Disclosures to Third Parties

We do not sell or lease your personal information. We only share your data with third parties when necessary to provide our services, comply with legal obligations, or carry out functions described in this Policy. For example, your data may be shared with service providers who help us deliver products, process payments, or support our operations. In the event of a business transfer such as a sale, merger, or reorganization, your personal information may be transferred as part of that transaction.

We may also disclose your information to law enforcement or governmental agencies if required to do so by law or if necessary to protect our legal rights or comply with legal proceedings.

Security of Personal Information

We implement technical and organizational measures to protect your personal information from unauthorized access, accidental loss, or unlawful processing. However, no method of transmission over the internet is entirely secure. While we strive to use commercially acceptable means to safeguard your personal data, we cannot guarantee absolute security.

Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or regulatory requirements. When determining how long to keep your data, we consider its nature and sensitivity, the potential risk of harm from unauthorized use or disclosure, and whether we can achieve the purposes through other means.

Your Rights as a Resident of the EU or UK

As someone whose data is protected under the GDPR, you have the following rights:

Right of Access. You have the right to request access to the personal information we hold about you and to receive details about how we use it.

Right to Rectification. You can ask us to correct inaccurate or incomplete personal information.

Right to Erasure. In certain circumstances, you may request that we delete your personal information.

Right to Withdraw Consent. If we process your data based on your consent, you may withdraw that consent at any time.

Right to Object. You may object to our use of your personal information where we rely on legitimate interests as the legal basis for processing.

Right to Restriction. You may request that we restrict the use of your personal information if, for example, you contest its accuracy or believe it is being processed unlawfully.

Right to Complain. You have the right to lodge a complaint with your local data protection authority if you believe your rights under the GDPR have been violated.

You may contact us directly to exercise any of these rights or request that we stop processing your data for marketing purposes.

This part (the “Canada Addendum”) applies only if you’re located in Canada. If you’re visiting our Site from Canada, you have rights under Canadian privacy laws like PIPEDA, plus laws in Alberta, British Columbia, and Quebec that protect your personal info.

This Addendum works alongside the rest of our Privacy Policy and explains how we collect, use, and share info about Canadians. Everything else in the Policy still applies unless this section says otherwise. If there’s ever a conflict, this Addendum takes priority.

If you live in Canada, we’ll only collect, use, or share your personal info with your permission or when the law allows. By using our Site, you’re agreeing to how we handle your data as explained here.

Your Choices

If you signed up for our marketing emails, you can unsubscribe anytime by clicking the link at the bottom of any message or by emailing us at legal@timoii.org. You also have control over cookies and tracking tools — check out our Cookie Policy for details.

You can also withdraw your consent to how we collect or use your info by reaching out to us anytime. Just keep in mind that if you do, some features or services might not work as expected.

Your Rights: Access, Correction & Complaints

Canadian privacy laws give you the right to see what info we have about you and ask us to fix anything that’s wrong. If you have questions, want to update your info, or want to learn more about how we protect your privacy, just email us at legal@timoii.org.

If you feel we’re not respecting your privacy rights, you can also reach out to the Office of the Privacy Commissioner of Canada at 1-800-282-1376.

Your personal information collected by Timoii may be transferred to and processed in the United Kingdom, Europe, Canada, and the United States. When processed in the UK and Europe, your data is protected under their respective data protection laws, which meet the EU’s adequacy standards. In Canada, your data is subject to Canadian federal and provincial privacy laws. In the United States, your data is subject to federal and state laws and may be accessible to local law enforcement as required.

Some of your data is stored and processed on servers located in these countries as part of order fulfillment, payment processing, and related services. We ensure that any transfer of personal information to these locations is governed by appropriate agreements and safeguards to protect your privacy and comply with applicable laws.

To address any inquiries or concerns related to this Privacy Policy, including the exercise of your rights under applicable privacy laws, or to provide any comments regarding this Policy and our privacy practices, you may contact us exclusively via email at legal@timoii.org.